Please read these terms and conditions carefully before creating an account on Joanna 9. We are committed to full transparency — that's why all terms are written in plain, straightforward language.
Key Highlights of Joanna 9's Terms & Conditions
You must be 18 years of age or older to open an account on Joanna 9. No account will remain active without age verification.
The minimum deposit is 100 BDT. Withdrawals to bKash, Nagad, and Rocket are processed within 10–30 minutes, provided KYC verification is complete.
Each bonus has its own wagering requirement. The specified turnover condition must be met before bonus funds can be withdrawn as cash.
Creating multiple accounts, abusing bonuses, cheating, or attempting to exploit the system in any way is strictly prohibited.
Keep your login credentials strictly confidential. Sharing your account or allowing third parties to use it is prohibited and may result in account closure.
Joanna 9 takes responsible gaming seriously. Deposit limits and self-exclusion can be set at any time.
By using the Joanna 9 (joanna9.app) website and mobile application, you are considered to have agreed to these terms and conditions. If you start using the platform without reading or understanding these terms, that is entirely your own responsibility.
Joanna 9 reserves the right to update these terms and conditions at any time. Continued use of the website after any changes have been made will be considered acceptance of the revised terms.
Important: These terms and conditions apply to citizens of Bangladesh. Any use of the service from outside Bangladesh is solely at the user's own risk and responsibility.
This platform offers Sports Betting, Live Casino, slots, jackpots, and a wide range of other gaming services. A registered and verified account is required to access all features.
To register an account with Joanna 9, the following requirements must be met:
Warning: Opening an account under someone else's name or with false information is strictly prohibited. Any such account, once identified, will be immediately closed along with its entire balance.
Withdrawal access may be limited until account verification is complete. KYC submissions are generally approved within 24 hours.
All financial transactions on Joanna 9 are fully secure and transparent. Key details are provided in the table below:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | 100 BDT | BDT 300 |
| Maximum Amount (Daily) | BDT 5,00,000 | BDT 2,00,000 |
| Processing Time | Instant | 10–30 minutes |
| Accepted Methods | BKash, Nagad, Rocket | BKash, Nagad, Rocket |
| KYC Required | No | Yes (for amounts above ৳5,000) |
Joanna 9's various bonus offers provide players with extra value. However, each bonus comes with specific terms that must be followed.
Please Note: Joanna 9 reserves the right to modify, suspend, or cancel any bonus offer at any time. If the terms of an active bonus change, this will be communicated on the promotions page.
The following rules must be observed to enjoy Sports Betting and casino games on Joanna 9:
Separate rules may apply to specific events under Sports Betting. Special conditions for seasons such as IPL, BPL, or the World Cup will be published separately on the website.
The following activities are strictly prohibited on Joanna 9. Violations may result in permanent account closure and forfeiture of your balance:
Strict Action: If fraud or prohibited activity is detected, the full balance of the account in question will be forfeited and legal action may be taken.
Joanna 9 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
You may also request account closure at any time through the support team. If you have a valid balance, you will be given the opportunity to withdraw it before the account is closed.
Joanna 9 believes gaming is for entertainment, not addiction. That's why we encourage every player to game responsibly.
Get Help: If you feel you may be developing a gaming addiction, don't wait — contact our Responsible Gaming Visit the page or contact support.
Your personal data matters to us. To learn how Joanna 9 collects and uses your information, please refer to our Privacy Policyare detailed on.
Joanna 9 reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, users will be notified via their registered email or app notification. Minor updates will be reflected on this page only.
Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.
If you have any questions or complaints regarding these terms and conditions, please get in touch with us:
We take every complaint seriously and are committed to resolving each one with the utmost fairness. All decisions made by Joanna 9 are considered final.